Get Quotes from Top Locksmiths in Norfolk, VA
Questions to Ask Before Hiring a Lock Smith or Pop a Lock in Norfolk
One in 16 Americans lose their car or house keys every year. In Norfolk - a coastal town with more than 100,000 housing units, 8,000 registered businesses, and 85,000 vehicles - this equals many lost keys yearly. Thankfully, there are over 100 skilled locksmiths in the Hampton Roads region equipped to help you make new copies of your lost keys and offer other services like repairing broken locks, installing new ones, and upgrading home security systems.
However, ensure that a locksmith is certified or licensed to provide your required services before hiring them. This assures you are getting top-notch services. You should ask the following questions to ensure you get the best locksmith for your job:
- What Do I Need to Know Before Hiring a Locksmith in Norfolk?
- Are You Licensed as a Locksmith in Norfolk?
- What Rates Do You Charge for Your Locksmith Services in Norfolk?
- What Kind of Locksmith Services Do You Offer?
- Do You Provide Auto Locksmith Services in Norfolk?
- Do You Provide Emergency or 24-hour Locksmith Services?
- Do You Conduct Background Checks on Your Employees?
- Do You Offer Any Warranties on Your Locksmith Services?
- How Do I Resolve Any Issue I Have with a Locksmith's Services in Norfolk?
What Do I Need to Know Before Hiring a Locksmith in Norfolk?
Locksmiths in Norfolk have to be licensed by the Virginia Department of Criminal Justice Services (DCJS)before offering services. Ensure your intended locksmith has met this requirement. Always get a licensed locksmith for your lock-related problems, as this assures you of efficiency and professionalism. Other factors to consider before choosing a locksmith in Norfolk include:
- The locksmith's service charges
- Their current location and availability
- The urgency of the situation
Depending on the problem, you will need to get a traditional locksmith (these locksmiths are better suited for building-related issues) or an auto locksmith (these locksmiths specialize in vehicle-related issues). Getting the right locksmith goes a long way in ensuring your required services are delivered satisfactorily.
Are You Licensed as a Locksmith in Norfolk?
Per state law, only locksmiths licensed by the Virginia Department of Criminal Justice Services (DCJS) are authorized to operate in Norfolk. However, locksmiths awaiting license approval from this agency are permitted to work for 90 days under a licensed security company, provided they complete the department's compulsory minimum training requirements.
You can verify your Norfolk locksmith's license status using the DCJS' License Verification tool. You should do this before committing to any locksmiths in the city.
What Rates Do You Charge for Your Locksmith Services in Norfolk?
Norfolk locksmiths typically charge between $40 - $75 per hour. Be aware the total cost of locksmith services in the city is usually influenced by several factors, such as:
- The nature and urgency of the job
- Your location
- The cost of replacement locks or other necessary materials
It is in your best interest to get and compare estimates for your required services from at least three locksmiths before deciding who to hire. This protects you from being overcharged by fraudulent locksmiths. The lowest prices do not automatically mean the best services, and you should also be wary if a locksmith's quotes are significantly lower than those of the competition.
What Kind of Locksmith Services Do You Offer?
Licensed and experienced locksmiths in Norfolk offer many services, such as key duplication, lock upgrades, lock repairs, and building and vehicle lock replacement. Average cost estimates for some of the services commonly offered by these locksmiths are provided below:
It is important to confirm your preferred locksmith's area of specialization and agree on the expected cost of their services before finalizing hiring agreements. This helps to avoid disputes and misunderstandings after the job is done.
Do You Provide Auto Locksmith Services in Norfolk?
Auto locksmiths repair, install, and maintain locks for cars, motorcycles, buses, trucks, and other types of vehicles. Some tasks that these professionals handle include:
- Ignition repair
- Broken key extraction
- Unlocking car doors
- Key fob programming
- Trunk reopening
- Key replacement or duplication
- Door actuator replacement
- Lock repair or replacement
Nevertheless, confirm your preferred automotive locksmith has the experience and skill to work with your vehicle's specific make and model. For matters involving motorcycle locks, always double-check that the automotive locksmith can provide this particular service. This is because motorcycle keys are programmed differently from other vehicle keys and require specialized equipment to cut new ones.
Listed below are cost estimates for services that auto locksmiths in Norfolk provide:
Do You Provide Emergency or 24-hour Locksmith Services?
Lock-related issues are considered emergencies. However, some situations require quicker attention than others, such as:
- Your key breaks in the lock
- You lock your key inside your home or vehicle
- You cannot remember your safe or smart door combination
- You suspect a break-in
- You have lost your keys
- You need the locks changed after a burglary
When these emergencies occur, a nearby mobile locksmith is your best option for resolving the situation. The benefits of getting and hiring a mobile locksmith include:
- Faster response time
- Better accessibility to remote locations
- 24/7 availability
- Little to no towing fees for auto emergencies
Emergency locksmith services will incur additional fees. Remember to confirm that the mobile locksmith is appropriately licensed before hiring.
When in urgent need of locksmith services, consider using KeyMe and MinuteKey, self-service locksmith brands that provide duplication services. Be aware that these services have some drawbacks and limitations, such as possible data breaches and the unavailability of self-service kiosks for immediate key duplication.
Lastly, take the following preventive measures to minimize the occurrence of lock-related emergencies:
- Get spare keys
- Install smart locks
- Save the contact details of at least two trusted nearby locksmiths
- Use lockboxes
Do You Conduct Background Checks on Your Employees?
Norfolk locksmiths must undergo a criminal background check before being licensed by the Virginia Department of Criminal Justice Services (DCJS) - you can confirm that your intended locksmith has passed this background check by verifying their license status with the DCJS. You should ensure that any locksmith company you want to engage vets their employees, especially the ones directly involved in providing locksmith services. Some standard background checks that professional Norfolk locksmith companies conduct on their employees include:
- Criminal history checks
- Random drug screenings
- Previous employment verifications
- Driving record checks
- Civil record checks
- Credit checks
Confirming your prospective locksmith has been vetted assures you that only reliable and reputable professionals are sent to your location, reducing the chances of theft, robbery, and other related crimes.
Ask the locksmith company you contact to give you the name and description of the actual locksmith that will be sent out for your job and request that they come with an official company ID to authenticate this information.
Do You Offer Any Warranties on Your Locksmith Services?
Warranties are essential to any service as they assure your requested services will be professionally and competently delivered. As such, confirm that you will be offered one when negotiating locksmith services in Norfolk. Professional locksmiths in Norfolk provide two types of warranties:
- A manufacturer's warranty covers issues with the actual locks. This warranty is typically valid for about a year.
- A workmanship warranty that covers defects or errors caused by the locksmith.
Be aware that these warranties' specific terms and conditions are determined by the locksmith you hire and the products they use for the job. Nevertheless, most standard warranties do not generally cover damages caused by:
- Unauthorized repairs
- Misuse, negligence, or vandalism
- Improper lock installation
- Natural disasters
You should always request a written copy of your warranty and thoroughly review its terms and conditions.
How Do I Resolve Any Issue I Have with a Locksmith's Services in Norfolk?
Some of the signs you are dealing with a fraudulent locksmith include:
- Deceptively low prices
- Hesitance to provide proof of licensing
- Insistence on upfront payment
- The use of high-pressure sales tactics and intimidation to make you commit
- Subtle or outright threats to coarse you into paying for unnecessary services
- A business without a local listing on reputable sites like BBB and Yelp
You can report fraudulent locksmiths and resolve issues concerning your locksmith's services in Norfolk by contacting the Virginia Attorney General's Office online.
You can also report issues involving Norfolk locksmiths to the Virginia Department of Criminal Justice Services (DCJS) by filling out and mailing a complaint form to this department at:
Department of Criminal Justice ServicesP.O. Box 1300
Richmond, VA 23218
Table of Contents
- What Do I Need to Know Before Hiring a Locksmith in Norfolk?
- Are You Licensed as a Locksmith in Norfolk?
- What Rates Do You Charge for Your Locksmith Services in Norfolk?
- What Kind of Locksmith Services Do You Offer?
- Do You Provide Auto Locksmith Services in Norfolk?
- Do You Provide Emergency or 24-hour Locksmith Services?
- Do You Conduct Background Checks on Your Employees?
- Do You Offer Any Warranties on Your Locksmith Services?
- How Do I Resolve Any Issue I Have with a Locksmith's Services in Norfolk?